Refund policy

ALL SALES ARE FINAL — every piece is made just for you.

Because our products are personalized and handcrafted with care, we do not accept returns, refunds, or exchanges. Each item is custom-made just for you, which means we can’t restock or resell it.

Please double-check all personalization details (names, dates, spellings, etc.) before placing your order; this helps us get everything just right!

If your item arrives damaged or if there’s a mistake on our end, we’ll absolutely make it right. Just contact us within 7 days of delivery and include clear photos so we can help as quickly as possible.

We’re not able to offer:

• Returns for buyer’s remorse or incorrect personalization
• Refunds for orders already in production or shipped

Shipping reminders:
We ship to the address provided at checkout. Please double-check your shipping information before completing your order. We are not responsible for lost or delayed packages due to address errors.

Thank you so much for supporting small makers!

– Anvil & Light